Since 2019 MOST Technologies is working with Aflac Japan to modernize their DX strategy using CallVU, a product that empowers agents to interact digitally with customers on high value calls and offer digital self-service for faster resolution of common needs.
Last August Aflac Japan achieved three wins at the Insurance Asia Awards 2021. These wins recognize of Aflac Japan’s achievements to successfully implement digital innovative solutions.
Please refer to the following article for more detail regarding Aflac’s achievement.
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